Receptionist, telephone operatives are professional voice users and can use their voices all day, every day often under extreme pressure. For such a user the voice is part of the image - and livelihood too. The way in which customers and clients are greeted, information is transmitted and messages relayed is crucial to the success of any organization.
We have all heard about the 'smile in the voice' and the need for clarity but how is that technically achieved? Our interactive training package is designed to help receptionists, call centre operatives and all who use the telephone regularly to find, use and enjoy improved speaking skills.
Sounds Right telephone Voice training will enable the voice user to discover:
Our training will help staff speak clearly with warmth and enthusiasm, engaging your clients and enhancing your business.